Policies

PRIVACY POLICY:

We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone.

SECURITY POLICY

Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.

REFUND POLICY

All sales are final, unless products purchased were never served or delivered, or arrived in visibly poor condition or damaged upon arrival. Please call the florist at (718) 597-1117 with your order number to dispute any transactions.

DELIVERY POLICY

All orders are delivered whenever the checkout areas allows a pickup option for your zip code. Otherwise all other orders are only to be picked up or shipped out at an additional cost. Orders are expected to delivered by the time stated by the florist or florist website, and are not guaranteed to arrive any earlier. If you have any issues waiting for your order, call the florist at (718) 597-1117 right away.